Solutions
One help desk, shaped by the business you run.
Help desk solutions for WordPress businesses: Cliedesk runs inside WordPress, so it already knows your customers’ orders, licences, memberships and courses. Pick the page that sounds like your week.
Who Cliedesk is built for
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WooCommerce shops
Orders, shipping and refunds in every conversation. The AI agent answers “where is my order?” and prepares refunds and order changes for your approval.
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Plugin, theme and SaaS vendors
Many products in one inbox, licences and downloads beside each ticket, and support access by plan — from WooCommerce, Stripe, Paddle or Lemon Squeezy.
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Membership and course sites
See a member’s plan, courses and progress next to their question. Extend, pause or cancel a membership without leaving the conversation.
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Agencies
Each client is a set of products with its own branding, collaborators who see only their own conversations, and a 30-day report per client.
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What every business gets
Your customers, your data, your WordPress
Whatever you sell, the help desk runs on your own site. There is no limit on agents, conversations or products, and support data stays in your WordPress database.
Security and privacy- Unlimited agents, conversations and products
- Customer context read live from your plugins
- AI on your own provider key, with no fee per resolution
In the free plugin: the shared inbox, live chat, request forms, the customer portal, the help center and order context — for unlimited agents and products. Cliedesk Pro adds: the AI agent and copilot, more channels, product access, agency mode, automation and the developer platform.
Compare plansFrequently asked questions
Can’t find your answer? Search the docs or ask us.
Search the docs →Get support →Does Cliedesk only work for WooCommerce shops?
No. WooCommerce gets the deepest order tools, but Cliedesk also reads Easy Digital Downloads orders and licences, memberships and courses, and it works on WordPress sites that sell nothing at all.
Can one install support several products or brands?
Yes. There is no limit on products. Every conversation belongs to one product, and the inbox, views, rules and reports can be split by product. Separate brands per product are part of Cliedesk Pro.
I run client sites for others. Is there an agency setup?
Yes. Agency mode groups products into clients, with optional white label per client and collaborators who only see their client’s conversations.
Start with the help desk. Grow into the rest.
Install the free plugin, add your products, and turn on Pro when you want the AI and more channels.
