Languages
A help desk in English and 12 more languages.
A multilingual WordPress help desk: each person on your team works in their own language. Customers get the chat widget, the portal and the help center in theirs, right to left for Arabic and Hebrew, and replies they can read.
Interface languages
English plus 12 languages
Cliedesk Pro ships complete translations in all of them. Translations of the free plugin come as WordPress.org language packs, which WordPress installs for you.
- English Source language, plus the 12 below
- Deutsch German
- Français French
- Español Spanish
- Italiano Italian
- Nederlands Dutch
- Português (Brasil) Portuguese (Brazil)
- Polski Polish
- Türkçe Turkish
- 日本語 Japanese
- 简体中文 Chinese (Simplified)
- العربية Arabic Right to left
- עברית Hebrew Right to left
- Each agent sees the app in the language of their WordPress profile
- Arabic and Hebrew are shown right to left in the chat widget and the customer portal
- A translation file in wp-content/languages can override any shipped text
For your customers
Every customer, in their own language
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Chat widget and portal
Texts follow the language of the page, from WordPress or from WPML or Polylang. Change any widget text for one language without touching the others.
Learn more -
Multilingual help center
Article translations come from WPML or Polylang, or Cliedesk links them itself, with hreflang links for search engines and a language switcher.
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Saved replies per language
A saved reply can have a version for each language, and each conversation gets the version in the customer’s language.
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With AI
Answer in any language your AI model speaks
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AI agent
Detects the language of each message and answers in it, with formality per language (du/Sie, tu/vous) and your glossary.
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Inbox translation
Customer messages appear in your language and your reply goes out in theirs, marked “Translated by AI”. Languages you read are never translated for you.
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Glossary and article translation
A glossary keeps product names and key terms right in every language. Help articles can be translated by AI for your review before they go live.
Learn more
In the free plugin: the widget, portal and help center in the customer’s language, WPML and Polylang support, saved replies per language and right-to-left layouts; interface translations come as WordPress.org language packs. Cliedesk Pro adds: complete interface translations in 12 languages, plus the AI agent’s answers, inbox and article translation, and the translation glossary.
Compare plansFrequently asked questions
Can’t find your answer? Search the docs or ask us.
Search the docs →Get support →Which languages is Cliedesk available in?
English plus 12 languages: German, French, Spanish, Italian, Dutch, Portuguese (Brazil), Polish, Turkish, Japanese, Chinese (Simplified), Arabic and Hebrew. Arabic and Hebrew are shown right to left.
Can my team use different languages?
Yes. Each agent sees the app in the language of their own WordPress profile, so a team can work in several languages on the same site.
Can I support customers in a language that isn’t on the list?
Yes. You can change every chat widget text per language, write saved replies in any language, and the AI agent and inbox translation work in any language your AI model handles.
Does it work with WPML and Polylang?
Yes. The chat widget, the portal and help center articles follow the language WPML or Polylang sets for the page.
Can I change a translation?
Yes. Change widget and portal texts in the settings, or put your own translation file in wp-content/languages, which WordPress uses instead of the shipped one.
Support every customer in their own language.
Start with the free help desk, or get Cliedesk Pro with complete translations in 12 languages and AI that answers in any language.
